tk711 Terms and Conditions

1 Definitions and Interpretation

The following terms are used with specific meanings throughout these terms and conditions:

• "Platform" refers to the tk711 website, mobile site, and all associated services.
• "User" refers to any person who has registered on or is using the tk711 platform.
• "Account" refers to each user's individual registered profile.
• "Bonus" refers to any incentive, free credit, or reward provided by tk711.
• "Wagering Requirement" refers to the condition of placing bets at a specified multiplier of the bonus amount before it can be withdrawn.
• "Bangladeshi Taka / ৳" is the currency used on this platform.

2 Acceptance of Terms

By accessing, registering on, or using any service of the tk711 platform, you are considered to have read, understood, and agreed to be bound by the entirety of these terms and conditions.

These terms apply together with tk711's Privacy Policy and Responsible Gaming Policy, and those documents form an inseparable part of these terms.

3 Eligibility and Age Requirement

To open an account and use the services on tk711, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must operate the account in your own name and for your own use.
• You must not be a resident of any country or territory where online gaming is completely prohibited.
• You must not have been previously permanently banned from tk711.

tk711 may request a national identity card, passport, or other government-issued document at any time to verify age and identity. The account may be temporarily suspended until verification is complete.

4 Account Registration

4.1 Single Account Policy

Each person may open only one account. Having multiple accounts for the same person, or operating multiple accounts from the same device or IP address, is strictly prohibited. If duplicate accounts are detected, both accounts may be suspended and any deposited balance may be forfeited.

4.2 Accuracy of Registration Information

Providing accurate, truthful, and complete information at the time of registration is mandatory. If an account is created with false information, tk711 reserves the right to close that account immediately.

4.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. The account must not be shared with any third party. If you suspect unauthorized access to your account, contact [email protected] immediately.

5 Deposits and Withdrawals

5.1 Deposit Rules

The following payment methods are accepted for depositing funds on tk711: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳500.

5.2 Withdrawal Rules

Withdrawal requests generally take 5–30 minutes to process. Withdrawals can only be made using the same method used for the deposit, unless otherwise approved by tk711.

• The account must be fully verified before a withdrawal can be made.
• Withdrawals may be held if any active bonus wagering requirements have not been met.
• In cases of suspicious activity, withdrawals may be delayed for additional verification.

5.3 Third-Party Payments

Depositing using another person's bank account or mobile banking number is strictly prohibited. If such a transaction is detected, the deposited funds will be returned and the account may be placed under review.

6 Bonuses and Promotions

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times. That means before the bonus funds can be withdrawn, bets totalling 20 times the bonus amount must be placed.

6.2 General Bonus Terms

• Each bonus offer has a specific validity period; any unused bonus will be forfeited after it expires.
• Collecting bonuses using multiple accounts is strictly prohibited.
• tk711 reserves the right to modify or cancel any bonus offer.
• If a breach of promotional terms is detected, the bonus and any related winnings may be forfeited.
• Separate terms may apply to free bet or free spin bonuses, which will be stated in the details of each offer.

6.3 VIP Program

The tk711 VIP program has three tiers — Bronze, Silver, and Gold. The weekly cashback benefit varies by tier: up to 0.3% for Bronze, up to 0.7% for Silver, and up to 1.0% for Gold. You can move up to a higher tier based on your gaming activity and engagement on the platform.

7 Gaming Rules

7.1 Game Results

All games on tk711 are operated by a fair and transparent Random Number Generator (RNG). The result of each game is completely impartial and not predetermined. Live casino games are operated by professional dealers.

7.2 Betting Rules

• Each game has a set minimum and maximum bet limit, which is displayed in the game interface.
• If a game is interrupted due to a technical issue, tk711 will review the game logs to make a decision, and that decision will be considered final.
• If an incorrect winning amount is displayed in any game due to a technical error, tk711 reserves the right to correct the amount.

7.3 Sports Betting

For placing bets on cricket, football, and other sports, the specific rules of each event will apply. If a match is cancelled or abandoned, the bet amount will be refunded, unless stated otherwise in the terms of a specific offer.

8 Prohibited Activities

The following activities are strictly prohibited on the tk711 platform:

• Fraud, deception, or operating an account through any illegal means.
• Using multiple accounts to take advantage of bonuses or promotions.
• Playing games using automated software, bots, or any other artificial means.
• Money laundering or any illegal financial activity.
• Attempting to gain unauthorized access to another user's account.
• Exploiting any technical vulnerability in the platform.
• Harassing or behaving inappropriately toward other users.

9 Account Suspension and Closure

9.1 Suspension by tk711

tk711 may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Failure to verify identity or age.
• Suspicion of fraudulent or deceptive activity.
• Extended period of inactivity.

9.2 Closure by User

Any user who wishes to voluntarily close their account may email [email protected]. It is recommended to withdraw all eligible balances before closing the account.

10 Responsible Gaming

tk711 places the highest importance on responsible gaming. We believe gaming should be for entertainment, not as a means of income.

• Users can set daily, weekly, or monthly deposit limits for themselves.
• A temporary break (cooling-off period) can be taken if needed.
• Under the Self-Exclusion facility, the account can be completely closed for a set period of time.

To learn more about responsible gaming, please visit our Responsible Gaming page.

11 Privacy and Data Protection

tk711 takes the protection of your personal information very seriously. The platform uses SSL encryption technology, which keeps all your information and financial transactions secure.

• Your information is not sold to third parties.
• Information is used only for the purpose of operating the service and ensuring security.
• Information may need to be provided to authorities due to legal obligations.

For more details, please read our Privacy Policy.

12 Limitation of Liability

tk711 is not responsible for the following:

• Games being interrupted due to internet disconnection or technical issues.
• Damage to an account caused by the user's own negligence or carelessness.
• Issues caused by third-party software or hardware.
• Unforeseen or unavoidable circumstances (Force Majeure) — such as natural disasters, government restrictions, etc.

If an incorrect amount is deposited or withdrawn due to a technical error, tk711 reserves the right to correct that amount and will notify the user accordingly.

13 Changes to Terms

tk711 reserves the right to change these terms and conditions at any time. Users will be notified of important changes via email or by displaying a notice on the platform.

14 Contact & Complaints

If you have any questions about these terms and conditions or wish to raise a complaint, please contact us:

• Live Chat: Support is available 24/7 in Bengali.
• Email: [email protected]

Upon receiving any complaint, tk711 will endeavour to resolve it within a reasonable time. tk711's decision on any complaint will be considered final.

For more information, visit our FAQ page or About Us page.